Support
Last updated: May 7, 2026
Need help with Apex Insight? Send us the details and we will help you sort it out.
Email support@apexinsight.app for account help, app issues, subscription questions, bug reports, and feedback.
What To Include
- The email address or Apple account you use with Apex Insight, if you are comfortable sharing it.
- Your device model, iOS version, and Apex Insight app version.
- A short description of what happened, what you expected, and any steps that reproduce the issue.
- Screenshots or screen recordings when they help explain the problem.
Response Time
We aim to respond to support requests within two business days. During race weekends, urgent reliability or account-access issues are prioritized.
Account Help
Apex Insight uses Sign in with Apple. If you cannot access your account, include whether you used Apple's private relay email feature so we can locate the right profile.
Subscriptions
If Apex Insight offers an App Store subscription in your region, billing, cancellation, and refunds are managed by Apple. You can manage subscriptions from iOS Settings, Apple Account, Subscriptions. Email us if premium features are not unlocking after purchase.
Delete Your Account
You can delete your account in the Apex app from Profile, Help, Delete Account. You can also request deletion by emailing support@apexinsight.app.
Legal And Privacy
Review the Privacy Policy and Terms of Service for data handling, product terms, and Formula 1 affiliation disclaimers.